Privacy Policy

Last updated: February 2026

MLONOW is a secure internal platform used by authorized mortgage professionals.

Information We Collect

We may collect:

• User account information (name, email)
• Professional contact information
• Business-related communication data
• Loan-related operational data

How We Use Information

Information is used solely to:

• Provide secure access to the platform
• Facilitate internal communication between authorized users
• Manage professional workflow processes

MLONOW does not sell personal data.

WhatsApp Communication

MLONOW integrates with the WhatsApp Business API through approved providers.

All WhatsApp communications are:

• Business-related
• Sent only to users who have provided consent
• Compliant with WhatsApp Business Policy

Data Protection

We implement industry-standard security measures to protect data access and storage.

SMS Communications and Mobile Information

MLONOW and MLOsign may use SMS messages only for transactional document-signing notifications, including secure signing links, signing reminders, and completion notices.

SMS consent is optional and is not required to sign documents by email. Message frequency varies. Message and data rates may apply. End-users may reply STOP to opt out or HELP for help.

Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Contact

If you have privacy questions, contact:

support@mlonow.com