Terms of Service

MLONOW is a secure internal software platform designed for licensed Mortgage Loan Officers (MLOs) and their authorized operational teams.

Terms of Service

Last updated: February 2026

1. Platform Use

MLONOW is a private software platform for licensed mortgage professionals and authorized team members.

Access requires authentication.

The platform is not intended for public consumer use.

2. Acceptable Use

Users agree to:

• Use the platform only for legitimate business purposes
• Comply with applicable mortgage and financial regulations
• Follow WhatsApp Business and communication compliance policies

3. Messaging Compliance

All messaging conducted through MLONOW must comply with:

• WhatsApp Business Policy
• Anti-spam regulations
• Applicable consumer communication laws

Unsolicited marketing or prohibited content is not allowed.

4. Account Access

MLONOW reserves the right to suspend accounts that violate these terms.

5. MLOsign SMS Terms

Program Name: MLOsign

MLOsign SMS messages are transactional document-signing notifications. Messages may include secure signing links, signing reminders, and completion notices.

Message frequency varies based on document-signing activity. Message and data rates may apply.

Reply STOP to opt out of SMS messages. Reply HELP for help.

SMS consent is optional and is not required to sign documents by email.

6. Contact

For questions:

support@mlonow.com